- Is Nenjo free?
- Yes — the Hobbyist tier is free with the limits listed above. Professional pricing isn't live yet.
- Can Nenjo read my prompts and documents?
- No. Material is encrypted client-side before it reaches the platform. The platform stores and routes ciphertext it cannot read. Read the security model →
- What's a harness / worker?
- Your nenjo run process on your machines — where agents actually execute. The free tier includes one. It connects to Nenjo Cloud for coordination and live updates.
- Can I use Nenjo without Nenjo Cloud?
- Not today. Workers currently require a Nenjo Cloud workspace. The runtime is open source so you can inspect and extend it; running fully offline or self-hosting the control plane isn't supported yet.
- What's open source then?
- The Rust runtime, package primitives, manifests, and SDK on GitHub. You can read the code, run workers against Cloud, and contribute. Decoupling workers from the hosted platform is a goal, not a current option. View on GitHub →
- What happens when I hit a retention limit?
- Older cloud-stored rows drop from the dashboard view; your harness retains full session history on the worker. You're not locked out of the product.
- When is Professional available?
- Not self-serve yet. Email sales@nenjo.ai and we'll talk through team plan timing.
- Who is Enterprise for?
- Teams that need a security walkthrough, have custom retention or deployment questions, or want to talk through procurement before adopting. Email sales@nenjo.ai.
- Is a credit card required?
- Not for the free Hobbyist tier.